Privacy Policy for BD Courier

Last Updated: 20/09/2024

At BD Courier (bdcourier.com), we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our website, services, and API to check the status of parcels under a specific phone number.

1. Information We Collect

1.1. Phone Number

The phone number you enter is used to check the status of parcels.

1.2. Parcel Data

Information about parcels associated with the provided phone number, including:

• The number of parcels delivered
• The number of parcels canceled
• The number of parcels received

1.3. API Usage

If you are using our API to integrate our parcel checking services into your own applications, we may collect the following additional information:

• API Requests: Details of the API requests made, such as the phone number, timestamps of requests, and the response data.
• API Key: To access the API, developers must register and obtain an API key. We collect and store API keys associated with your developer account for security and usage tracking.

2. How We Use Your Information

The information we collect is used solely for providing the core service of checking parcel statuses. Specifically:

• Phone Number and Parcel Data: This information is processed in real-time to display parcel status (delivered, canceled, received) and is not stored after the session ends.
• API Usage: If you are using the API, we use your API key to authenticate requests and track the usage of the API. This helps us monitor API traffic and prevent abuse.

3. API Policy

3.1. API Access

To use the BD Courier API, developers are required to register and obtain an API key. The API key is necessary for authenticating API requests. By registering for and using the API, you agree to the terms outlined in this privacy policy.

3.2. API Data Usage

When using the API, the following data may be collected and logged for security and operational purposes:

• Phone Numbers: The phone numbers sent via API requests are processed in real-time to provide parcel status data. They are not stored permanently.
• Usage Data: We may log the time and date of API requests, the phone number queried, and the responses returned. This is used for performance monitoring, abuse prevention, and debugging.

3.3. API Rate Limits and Security

To prevent abuse, we enforce rate limits on the number of API requests allowed per key. If an API key exceeds the rate limit, it may be temporarily or permanently disabled.

3.4. API Developer Responsibilities

As a developer using the BD Courier API, you are responsible for ensuring the privacy and security of your users' data when interacting with the API. You must ensure that you are using the API in compliance with all applicable laws and regulations regarding data protection and privacy.

4. Sharing Your Information

We do not sell, share, or disclose your personal information or parcel data to third parties, except in the following situations:

• Service Providers: We may share minimal information with trusted third-party providers who assist us in operating our API and services (such as hosting and infrastructure providers).
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests (such as a subpoena or court order).

5. Data Security

We take appropriate measures to protect your data during transmission. All interactions between your browser, API clients, and our servers are encrypted using SSL/TLS to ensure the security of your data.

6. Data Retention

We do not store phone numbers or parcel data after the status check is completed, except for temporary API usage data (such as request timestamps and phone numbers) for security and performance monitoring purposes. API usage logs are retained for a limited period and automatically purged.

7. Cookies and Tracking

We may use cookies to enhance the functionality of our website. These cookies may be used to:

• Remember your session preferences.
• Track website usage analytics (without collecting personal information).

8. Your Rights

Because we do not store personal data beyond session use, there is limited data to access or delete. However, if you have concerns regarding API usage or other matters, please contact us.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any updates will be posted on this page, along with the updated "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy or the BD Courier service, please contact us at:

BD Courier
Lalmatia,Dhaka Bangladesh.
Email: [email protected]

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